Litigation Concierge & Support
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”
— Douglas Adams
Lives are not a “rate of return”
Most legal concierge services typically only offer high-end services exclusively to law firms, supporting attorneys with case workup, without dealing directly with the plaintiffs. Because of this unmet need in the industry, Mirena designed her legal support system to aid not just law firms and attorneys, but also the plaintiffs.
For Law Firms and Plaintiffs
With Mirena & Co., legal firms and plaintiffs receive the same high level of service. As an expert liaison between the two, she provides comprehensive assistance and support to both, so everyone can prosper and win.
Law Firm Liaison
Providing smooth systems of communication, Mirena & Co. gives superior support by helping firms leverage a better settlement. Determining the intricate details of each case, she acts as a thorough yet compassionate liaison between the two parties and provides various solutions to match their needs. She provides lawyers with detailed indexing systems and reports, helps them navigate meticulous research, assists in medical treatments and case workup, and maintains updated client connections.
Plaintiff Advocate
Because they go through major life-changing events and changes, Mirena believes plaintiffs deserve individualized time, empathetic medical care, and personalized support. She is aware of the plaintiffs’ plight to find a new normal after an injury. As they face many challenges in their case, plaintiffs need to find a clear path to recovery beyond physical health. Needs may vary for each claimant - sometimes, it means finding a specialized doctor, state-of-the-art treatment, or adequate funding. Mirena is always ready to help.
Systematized Client Communications
Mirena and her team act as a channel intermediary, efficiently bridging communication gaps between the law firm and claimants. She meticulously facilitates invaluable connections between them—providing personalized attention to claimants, then regularly updating lawyers on the care of the plaintiff.
Claimants receive the resources they need from Mirena, including direct communications, specified provider locations, proper medical care, treatment facilitation, inpatient/outpatient surgeries, investor connections, and funding assistance.
Attorneys can leverage her methodical reports to contribute to better evidential support for injuries that can facilitate a fair (or better) settlement. She helps both parties keep meticulous track of all legal and medical demands.
Routine Case Recording & Indexing
To streamline and humanize the tedious and sterile settlement process, Mirena conceptualized a unique and detailed cataloging system to bridge the gap between attorneys and claimants.
Attorneys receive updated and detailed reports of each plaintiff’s current treatment, medical changes, day-to-day challenges, and even shifts in contact information. Because of these regular reports, the firm has an efficient method of tracking hundreds or even thousands of plaintiffs. Most importantly, this dossier helps the firm make prudent decisions to help clients if there are any adjustments needed within the case. Because Mirena & Co. provides a systematic and meticulous process of communication between the two entities, attorney and plaintiff interactions are now managed efficiently and consistently under her watchful eye.
“I want to elevate the way the business of law works … I want to make sure that we're doing business, but we're honoring and serving people the right way.”
- Mirena Umizaj
Strategic Provider Network Sourcing
Finding and strategically tapping into qualified medical providers to match the specific needs of a plaintiff is a highly involved and wearisome process. It consumes time—requiring tenured talent and patience—to find just the exact network of providers to help solve the complex challenges a client has to face. Mirena & Co. is one of the few firms in the industry known to go the extra mile of facilitating customized care and assistance to meet the plaintiff’s specialized medical needs.
Medical Funding Assistance
Mirena & Co. works with a number of funding groups in the legal industry that will not only fund medical treatments, but can also advance the living expenses/funding of plaintiffs while they are going through major life-changing events. She creates needed connections and networks for plaintiffs, making sure they have adequate compassionate support as they go through the case.
