Litigation Concierge & Support
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”
— Douglas Adams
Lives are not a “rate of return”
Most legal concierge services typically only offer high-end services exclusively to law firms, supporting Attorneys with case workup, without dealing directly with the Plaintiffs. Because of this gaping void in the industry, Mirena intentionally designed a legal support system, altruistically aiding both
Plaintiffs and Law Firms alike.
For Law Firms and Plaintiffs
With Mirena & Co., Legal Firms and Plaintiffs receive the same top-notch service the industry could provide. As an expert liaison between the two, she gives everyone comprehensive assistance, so all parties receive a win-win.
Law Firm Liaison
As they provide smooth systems of communication, Mirena & Co. gives superior support by helping firms leverage a better settlement. Determined to understand the intricate details of each case, she acts as a fluent [yet compassionate] liaison between the two parties and provides diversified solutions to match their need. She gives lawyers detailed indexing systems and reports, navigates meticulous research, helps with medical treatments, assists in case workup, and provides updated client-connections, to name a few.
Plaintiff Advocate
Because they go through major, life-changing events brought about by an injury, Mirena believes they too deserve individualized time, respect, empathetic medical care, and personalized support. She is aware of the Plaintiffs’ plight to find a new normal after an injury. As they face many challenges in their case, they need to find a clear path to recovery beyond physical health. Needs vary for each claimant; sometimes, it means finding a specialized doctor, state-of-the-art treatment, or adequate funding.
Systematized Client Communications
Mirena and her team act as a channel intermediary, efficiently bridging communication gaps between the Law Firm and Claimants. She meticulously facilitates invaluable connections between them—providing personalized attention to claimants, then regularly updating lawyers on the care of the plaintiff.
Claimants receive the resources they need from Mirena like, direct communication, specified provider location, proper medical care, treatment facilitation, inpatient/outpatient surgeries, investor connections, adequate funding assistance, to name a few.
Meantime, as Attorneys leverage her methodical reports, they have better evidential support for injuries, facilitating the recovery of a fair [or sometimes better] settlement. She helps both parties keep meticulous track of all legal and medical demands.
Routine Case Recording & Indexing
To streamline and humanize the [typically] tedious and sterile settlement process, Mirena conceptualized a unique and detailed cataloging system to bridge the hollow gap between the Attorneys and Claimants.
Attorneys receive updated and detailed reports of each Plaintiff’ current treatment, medical changes, day-to-day challenges, even shifts in contact information. Because of this regular report, the firm has an efficient method of tracking hundreds (even thousands) of Plaintiffs to the smallest detail. Most importantly, this dossier helps the firm make prudent decisions to help clients if there are any adjustments needed within the case. Because Mirena & Co. provides a systematic and meticulous process of communication between two entities, Attorneys and Plaintiffs' interactions are now managed efficiently and consistently under her watchful eye.
“I want to elevate the way the business of law works … I want to make sure that we're doing business, but we're honoring and serving people the right way.”
- Mirena Umizaj
Strategic Provider Network Sourcing
Finding and strategically tapping into qualified Medical Providers to match the specific needs of a Plaintiff is a highly involved and wearisome process. It consumes time—requiring tenured talent and patience—to find just the exact network of providers to help solve the complex challenges a client has to face. Mirena & Co. is one of the few firms in the industry known to go the extra mile of facilitating customized care to meet the Plaintiff’s medical needs.
Medical Funding Assistance
Mirena & Co. works with a number of funding groups in the legal industry that will not only fund the medical treatment but sometimes advance the living expenses/funding of Plaintiffs while they are going through major life-changing events. She creates connections for them, making sure they have adequate, compassionate support as they go through the case.
